SMS Terms & Conditions
These SMS Terms govern the text-messaging program operated by Nelson & Associates Inc. They apply only when you affirmatively opt in.
1. Program description
Nelson & Associates Inc(“Nelson & Associates”) operates a text messaging program to communicate with customers and prospective customers regarding insurance quotes, policy updates, appointment reminders, renewal notices, and related insurance services. By opting in to receive text messages from Nelson & Associates Inc, you agree to these SMS Terms.
2. How to opt in
You may opt in to receive text messages by:
- Affirmatively checking the SMS consent checkbox on our SMS Opt-In page or any of our online quote/contact forms
- Texting START to one of our messaging numbers (the number you originally received a message from)
- Verbally consenting during a phone call with our team (confirmed in writing)
Consent is not a condition of purchasing any insurance product or service.
3. Message frequency
Message frequency varies based on your interactions with us and the status of your insurance application or policy. Typical message types:
- Quote request confirmation and follow-up
- Appointment reminders and confirmations
- Policy renewal reminders (typically sent 45 days before renewal)
- Policy status updates
- Responses to your incoming messages
You will not receive more than 5 automated messages per week from us unless you have initiated a conversation.
4. Message and data rates
Message and data rates may apply to all text messages sent and received. These charges are billed by your mobile carrier. Nelson & Associates Inc does not charge you for text messages. Contact your mobile carrier if you have questions about your messaging plan.
5. How to opt out
You may opt out at any time by replying STOP to any text message from us. We honor any of these keywords as opt-out: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT. After opting out, you will receive one final confirmation message and no further marketing or service messages.
To re-subscribe, text START to the same number.
6. How to get help
For help or more information, text HELP to any of our messaging numbers, or contact us directly:
7. Supported carriers
Our text messaging program is supported by major U.S. carriers, including AT&T, T-Mobile, Verizon, Boost Mobile, MetroPCS, U.S. Cellular, and others. Carrier support may vary; not all carriers are supported.
8. Privacy
Your mobile phone number and the content of your text messages are treated as confidential. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. For more information, see our Privacy Policy.
Nelson & Associates Inc complies with the Telephone Consumer Protection Act (TCPA) and uses a registered 10-digit long code (10DLC) messaging campaign with The Campaign Registry (TCR) under the insurance vertical.
9. Changes to these terms
We may modify these SMS Terms at any time. Material changes will be communicated via text message or email prior to taking effect. Continued participation in the program constitutes your acceptance of any changes.
10. Contact information
Questions about our SMS program? Reach us at 763-733-7475 or teamnelson@nelsonandassociatesinc.com.
Sign up for SMS updates
Opt in only if you'd like quote follow-up, appointment reminders, and policy servicing texts. Reply STOP to any message to opt out.
SMS Opt-In